Shipping policy

Shipping Policy

Order processing times are different from the shipping times seen at checkout. 

All orders are processed within 2-4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

 

 

In-store pickup

You can skip the shipping fees with free local pickup. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 2-4 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours vary, please see your confirmation email for specifics and to arrange a pickup. Please have your order confirmation email with you when you arrive.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

 

Refunds, Returns, and Exchanges

We do not accept returns or exchanges.

In the event that your order arrives damaged in any way, please email us as soon as possible at melissa@deliveringsunshine.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at melissa@deliveringsunshine.com.